 When does my order get shipped?
All orders are shipped out the next business day. So if you order anytime before 11:59pm CDT, your order will ship the next morning. Weekend orders will be shipped on the following Monday. Shipping times vary depending on which method of shipping you select (see below).
Once your order is placed, you will immediately receive an Order Confirmation email. So check your email (or junk mail) to view confirmation of your order. On the next business day, you will receive a second email with your tracking number. Don’t delete this email until you’ve received your package! This email will allow you to track your package during its transit to you.
If you're looking for a last minute gift, try our eGift Certificates. Our eGift Certificates are emailed to you instantly after your order. You can then just print them or email them. No hassle. No delays. A convenient way for a procrastinator like you to get his or her shopping done quick.
How much is shipping?
How long will my order take to arrive?
We offer several options for shipping within the entire United States and APO addresses:
(1) U.S. Post Office - First Class Mail $5.99. Any size order. Any quantity. No limit. And your shipment will arrive in approximately 3-5 business days after shipping. All shipments are sent the day after they are ordered.
(2) U.S. Post Office - Priority Mail $7.99. Any size order. Any quantity. No limit. And your shipment will arrive in approximately 2-3 business days after shipping. All shipments are sent the day after they are ordered.
(3) FedEx Ground $7.99. Any size order. Any quantity. No limit. And your shipment will arrive in approximately 1-5 business days after shipping. All shipments are sent the day after they are ordered.
(4) FedEx Super Saver 3-day Guaranteed $11.99. Any size order. Any quantity. No limit. And your shipment will arrive in just 3 business days after shipping. All shipments are sent the day after they are ordered.
(5) FedEx 2-day Guaranteed $19.99. Any size order. Any quantity. No limit. And your shipment will arrive in just 2 business days after shipping. All shipments are sent the day after they are ordered.
(6) FedEx Standard Overnight Guaranteed $39.99. Any size order. Any quantity. No limit. And your shipment will arrive the next business day after shipping by 3:30pm. All shipments are sent the day after they are ordered.
(7) FedEx Priority Overnight Guaranteed $44.99. Any size order. Any quantity. No limit. And your shipment will arrive the next business day after shipping by 10:30am. All shipments are sent the day after they are ordered.
(8) FedEx First Overnight Guaranteed $74.99. Any size order. Any quantity. No limit. And your shipment will arrive the next business day after shipping by 8:30am. All shipments are sent the day after they are ordered.
(9) I need ties sent out today! Not tomorrow! In the event that you need some ties shipped out today (and not tomorrow), call us toll free at 877-888-TIES. We might be able to help you out (but no promises). Please note that a "business day" is Monday through Friday, excluding all federal holidays. Please call or email us should you need further explanation.
International Shipping
Canada
$19.99. Any size order. Any quantity. No limit. Even if you order 2 ties, 4 pairs of cufflinks and 3 elephants, the shipping cost will be just $19.99 to Canada.
Your shipment will be sent by FedEx International Priority, and it will take just 2-3 business days to arrive after shipping. All shipments are sent the day after they are ordered.
If you need your order sooner, call us at 1-630-357-3390 or email us at info@thetiebar.com.
All other countries
$25.99. Any size order. Any quantity. No limit. Even if you order 2 shirts, 7 ties and a jukebox playing 1980's music, the shipping cost will still be just $25.99 to your country.
Your shipment will be sent by FedEx International Priority, and it will take just 2-5 business days to arrive after shipping. All shipments are sent the day after they are ordered.
If you need your order sooner, call us at 1-630-357-3390 or email us at info@thetiebar.com.
Terms and Conditions for International Shipping
We can't guarantee that your shipment won't be delayed with your country's Customs Office. It happens every once in a while, and we simply have no control over it. Please note that the recipient is solely responsible for payment of customs and import duties, if any. Again, it's out of our hands.
While we ordinarily ship by FedEx International, we reserve the right to ship by U.S.P.S. when the shipping address given is to a PO Box or is in a remote area of your foreign country that FedEx does not serve.
If you purchase ties from us for international delivery, but you fail to pay the customs and import duties, then you are implicitly agreeing to allow us to charge your credit card for any amounts owed.
What is your return/exchange policy?
First and foremost, we want you to be happy.
So if you are not 100% satisfied with our ties, you may return them for a full refund or exchange them for new ties.*
We ship all domestic exchanges to you for free!
 To get the refund, the ties must be unworn, in new condition and postmarked within 14 days of the purchase date. To get an exchange, the ties must be returned within 30 days of the purchase date.
***For the holiday season, we will extend our return policy for orders purchased between November 27, 2009 and December 24, 2009. For orders placed only between these dates, returns may be made through January 7, 2010.***
Please include your receipt, along with a note as to whether you are returning or exchanging. If you are exchanging, please let us know which ties you'd like in exchange and we will send them to you at no additional cost (domestic U.S. orders only)!
Credit for your return will be issued back onto the credit card that you used. Naturally, we do not refund for any shipping charges.
We highly recommend that you purchase delivery confirmation. Be sure to include your receipt with the return, and you will receive the exchange or a credit back on the charge card used in the purchase within 3 business days from the day we receive the merchandise.
Mail Returns to:
The Tie Bar
424 Fort Hill Drive, Unit 143
Naperville, Illinois 60540
*Please note that our return policy does not apply to re-sellers, tie of the month club members, custom or specially-placed orders.
*Please also note that, due to abuse of our return policy by wedding parties, items returned which were ordered for wedding parties or any other group (i.e., three or more of the same design) will be subject to a 25% restocking fee. So if you aren't sure that the tie you see is the right color for you, just order one - and if it doesn't work for you, send it back for the full refund! And if it does, order the rest!
And don't worry - there is no re-stocking fee if you are just exchanging your group of ties for a new design!
All returns and exchanges for shirts must be within 14 days, unworn, and in the exact same condition as they were purchased (folded and pinned). Any other returns for shirts will not be accepted.
By law, we are obligated to apply our return policy in a uniform manner, so if you are returning any items, be sure that it is within our 14-day policy. Otherwise, we cannot accept your return.
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